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Facilities Management Specialist:
The Complete Course on Facilities Management

A Vital Tool for Operating a Business Successfully

09 - 13 Sep 2019 London, UK $5,950 Register
14 - 18 Oct 2019 Amsterdam, The Netherlands $5,950 Register
16 - 20 Dec 2019 Houston, USA $6,950 Register
09 - 13 Feb 2020 Dubai, UAE $5,950 Register
19 - 23 Apr 2020 Dubai, UAE $5,950 Register
12 - 16 Oct 2020 Amsterdam, The Netherlands $5,950 Register

Professional Recognition & Accreditations

  • This course is an ILM Endorsed Programme*

Why Choose this Training Course?

The British Standards Institution defines facilities management as: “The integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”.

Facilities managers have therefore responsibilities for providing, maintaining and developing many services. These range from property strategy, space management and communications infrastructure to building maintenance, administration and contract management. Facilities management includes space, infrastructure, people and organization.

This highly popular COPEX training course will feature how to establish, implement, manage and continually improve your facility department to get the best out of the facilities within the given boundaries of costs, performance and other important factors during its total lifetime.

The course is designed to develop delegate’s skills in managing facility staff and corporate assets while minimizing risk exposure in the workplace. As the Facilities Management (FM) function continues to evolve, this training course offers the latest thinking in the profession, right balance between asset performance (functionality, availability, reliability, safety), and will tackle specific issues encountered on the ground and apply best practices in discussing real solutions.

This training course will feature:

  • Proper knowledge of the basic principles of facilities management
  • How to apply best practices according to several norms
  • Understanding how to operate and maintain facilities as a “business within a business”
  • Sharing of facilities management experience
  • Insights regarding current state of facilities management processes and possibilities to improve them

What are the Goals?

By the end of this training course, participants will be able to:

  • Understand the basics of facilities management
  • Understand how to draw up a preventive maintenance concept, based on risk
  • Develop strategies to decide when and what to outsource
  • Understand the different types of contracts
  • Identify and monitor the facilities management-processes performance

Who is this Training Course for?

This COPEX training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals who are responsible for the management, operation and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.)
  • Professionals aiming to update themselves on the basic elements, best practices and implementation aspects of facilities management

How will this Training Course be Presented?

This COPEX training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slides, exercises and group discussion.

The training course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.




The Course Content


Day One: An Overview of Facilities Management

  • The Facilities Management process in general
  • Facilities Management as a business within a business
  • Facilities phases, planning and realization
  • Relationship between Facilities Management and Asset Management

Day Two: The Basic Elements of Facilities Management

  • Facilities Roles, the current state of your Facilities Management processes
  • Types of planning
  • Strategic and annual planning, Life Cycle Cost principles
  • Budgeting principles
  • Work planning and control, performance management regarding the workflow

Day Three: Preventive Maintenance and Maintenance Strategy

  • Disaster recovery plans
  • Maintenance concepts
  • Understanding RISK
  • Risk Based Maintenance, the methodology
  • Steps in developing an effective & risk-based maintenance strategy
  • Typical inspection and maintenance tasks for utilities 

Day Four: Outsourcing and Contracting

  • What to outsource and what not
  • Choosing the right contractor
  • How to manage this
  • Contract types
  • The contracting cycle
  • Service Level Agreements 

Day Five: Performance Monitoring and Benchmarking

  • Continuous improvement
  • Target setting as a starting point
  • Monitoring performance: development and use of Key Performance Indicators
  • The Facilities Management Balanced Scorecard (FMBSC)
  • Assessments, audits and benchmarking; practical exercise in auditing
  • Course review/Wrap up

The Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
  • ILM Endorsed Certificate for the registered delegates who successfully completes and pass the ILM assessment

The Accreditation*

COPEX is an ILM Recognised Provider and offers a number of Endorsed Management and Leadership programmes. Aside from COPEX's Certificate of Attendance, delegates will be able to pursue ILM Endorsed Certification (which typically involves passing an additional study, either a work based assignment or on-demand assessment) after the conclusion of this ILM endorsed programme.



Facilities Management Specialist:
The Complete Course on Facilities Management
A Vital Tool for Operating a Business Successfully


Upcoming Dates

09 - 13 Sep 2019 in London - UK, $5,950

14 - 18 Oct 2019 in Amsterdam - The Netherlands, $5,950

16 - 20 Dec 2019 in Houston - USA, $6,950

09 - 13 Feb 2020 in Dubai - UAE, $5,950

19 - 23 Apr 2020 in Dubai - UAE, $5,950

12 - 16 Oct 2020 in Amsterdam - The Netherlands, $5,950


Professional Recognition & Accreditations

  • This course is an ILM Endorsed Programme*

Why Choose this Training Course?

The British Standards Institution defines facilities management as: “The integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”.

Facilities managers have therefore responsibilities for providing, maintaining and developing many services. These range from property strategy, space management and communications infrastructure to building maintenance, administration and contract management. Facilities management includes space, infrastructure, people and organization.

This highly popular COPEX training course will feature how to establish, implement, manage and continually improve your facility department to get the best out of the facilities within the given boundaries of costs, performance and other important factors during its total lifetime.

The course is designed to develop delegate’s skills in managing facility staff and corporate assets while minimizing risk exposure in the workplace. As the Facilities Management (FM) function continues to evolve, this training course offers the latest thinking in the profession, right balance between asset performance (functionality, availability, reliability, safety), and will tackle specific issues encountered on the ground and apply best practices in discussing real solutions.

This training course will feature:

  • Proper knowledge of the basic principles of facilities management
  • How to apply best practices according to several norms
  • Understanding how to operate and maintain facilities as a “business within a business”
  • Sharing of facilities management experience
  • Insights regarding current state of facilities management processes and possibilities to improve them

What are the Goals?

By the end of this training course, participants will be able to:

  • Understand the basics of facilities management
  • Understand how to draw up a preventive maintenance concept, based on risk
  • Develop strategies to decide when and what to outsource
  • Understand the different types of contracts
  • Identify and monitor the facilities management-processes performance

Who is this Training Course for?

This COPEX training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals who are responsible for the management, operation and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.)
  • Professionals aiming to update themselves on the basic elements, best practices and implementation aspects of facilities management

How will this Training Course be Presented?

This COPEX training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slides, exercises and group discussion.

The training course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.


The Course Content

Day One: An Overview of Facilities Management

  • The Facilities Management process in general
  • Facilities Management as a business within a business
  • Facilities phases, planning and realization
  • Relationship between Facilities Management and Asset Management

Day Two: The Basic Elements of Facilities Management

  • Facilities Roles, the current state of your Facilities Management processes
  • Types of planning
  • Strategic and annual planning, Life Cycle Cost principles
  • Budgeting principles
  • Work planning and control, performance management regarding the workflow

Day Three: Preventive Maintenance and Maintenance Strategy

  • Disaster recovery plans
  • Maintenance concepts
  • Understanding RISK
  • Risk Based Maintenance, the methodology
  • Steps in developing an effective & risk-based maintenance strategy
  • Typical inspection and maintenance tasks for utilities 

Day Four: Outsourcing and Contracting

  • What to outsource and what not
  • Choosing the right contractor
  • How to manage this
  • Contract types
  • The contracting cycle
  • Service Level Agreements 

Day Five: Performance Monitoring and Benchmarking

  • Continuous improvement
  • Target setting as a starting point
  • Monitoring performance: development and use of Key Performance Indicators
  • The Facilities Management Balanced Scorecard (FMBSC)
  • Assessments, audits and benchmarking; practical exercise in auditing
  • Course review/Wrap up

The Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
  • ILM Endorsed Certificate for the registered delegates who successfully completes and pass the ILM assessment

Professional Recognition & Accreditations

  • This course is an ILM Endorsed Programme*

COPEX is an ILM Recognised Provider and offers a number of Endorsed Management and Leadership programmes. Aside from COPEX's Certificate of Attendance, delegates will be able to pursue ILM Endorsed Certification (which typically involves passing an additional study, either a work based assignment or on-demand assessment) after the conclusion of this ILM endorsed programme.


© 2019. Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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© 2019. Material published by Copex shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.





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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.








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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.







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