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Lean Performance &
People Capacity Development

Harnessing the Power of Lean for Superior People & Organizational Results

23 - 27 Aug 2020 Dubai, UAE $4,950 Register

Why Choose this Training Course?

The concepts from Lean Management have been effectively applied in managing teams in some of the most demanding industries like software development, manufacturing, construction and many others. This is due, in the larger part, to the simple methodology to understand and instant impacts when implemented properly. 

Similar to almost everything in life, the first steps in Lean Management are the most difficult and become major stumbling blocks for majority of the teams that fail to implement it successfully. The onus is on the managers and executives to create an environment and the systems in which employees can and will take responsibility for the practices, behaviours and thinking that achieve, sustain and build on improvements made with lean. Inspired by observations, practices and values from Toyota, this workshop will examine the role of managers and executives in the development of people and operations capable of successful lean performance.

This COPEX training course will introduce participants to the concept of a supportive management environment for lean performance. Participants will explore the manager’s role in people development and responsibilities in creating a learning environment. They will identify the perspectives, capabilities and behaviours required to examine organizational systems and practices in  developing and sustaining capabilities for performance in a lean operation. Participants will also have the opportunity to assess how the organizational culture and systems support the development of capability for successful lean operation and individual performance.

This COPEX training course will feature:

  • How to integrate the Lean mindset within your team
  • Roles of leaders in building lean organization
  • Enabling Performance and Development Environment
  • Opportunities for the Development of Core Capabilities
  • Developing Competencies through OJT and Assigning Challenging Projects

What are the Goals?

By the end of this COPEX training course, participants will be able to:

  • Identify and asses the organization’s management environment for successful and sustained lean performance, individually and operationally
  • Describe their roles, and problem-solving responsibilities that create and maintain a lean environment in the context of the strategic priorities of their organization
  • Optimize the functions of the lean tools in supporting successful performance
  • Identify and prioritize the core competencies needed by people working in a lean operation
  • Apply the management behaviours that encourage responsibility and enhance employee thinking and initiative
  • Identify the difference between On-the-Job Training (OJT) and Development (OJD) and classroom training and recognize the function of each in a lean context

Who is this Training Course for?

This COPEX training course is suitable for a wide range of professionals but will greatly benefit:

  • Departmental managers/function heads
  • Lean facilitators and coordinators who directly support in the lean transformation efforts
  • HR managers and professionals (in the capacity of supporting roles)
  • Executives in their supporting roles
  • Anyone with a responsibility for development of individual lean performers (other than their reports and themselves)

How will this Training Course be Presented?

This COPEX training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of this information presented. The emphasis will be on studying real organisations making major decisions. Above all, the principles and approaches to LEAN PERFORMANCE will be illustrated by reference to real-life situations in which the course leader has been personally involved. This includes presentations by the course leader, discussion of case examples, group work on case studies based on analysis, interaction & discussion, video presentations by subject experts on aspects of these subjects and decision analysis in different strategic and competitive conditions.




The Course Content


Day One: Key Concepts of Lean

  • Introduction to the Lean Management
  • 5 key Lean Principles: Value, Value Stream, Flow, Pull, and Perfection
  • Establishing Long-Term Purpose
  • Lean Process Improvement & Excellence
  • Respect, Develop and Challenge People & Partners
  • Problem Solving and Continuous Improvement Cycle

Day Two: Leaders’ Roles in Building Lean Organization

  • The Lean Leader, and Lean Leadership Rules for Sustainable Implementation
  • What Does a Lean Manager Do in People Development?
  • The Four Main Elements of Lean Leadership
  • The Different Leadership Styles
  • The Manager’s Partners in Development and Their Roles
  • The Three Levels of Processes and Practices Necessary to Develop People

Day Three: Enabling Performance and Development Environment

  • Operator-Out or Line-Back Organization of an Operation
  • Defining Role and Performance Requirements in a Value Stream and Strategic Context
  • Using Lean Tools and Practices to Create Capable Systems that Enable Successful Performance
  • Separating the Normal from the Abnormal, Easily
  • Leading by Defining Purpose and Cascading Responsibility
  • Establishing and Maintaining Problem Solving Responsibility

Day Four: Opportunities for the Development of Core Capabilities

  • Providing a Description of Core Lean Capabilities by Level
  • Selecting on the Basis Core Capabilities and Readiness for Role
  • Offering Pathways of Education in Role and Required Capabilities by Level
  • Using Role Clarification in Performance Planning and Goal Setting
  • Linking Performance and Development in a Performance Planning and Review Process
  • Using Rotation and Temporary Assignment to Provoke Development

Day Five: Using OJT and Assigning Challenging Projects for Competencies Development

  • On-the-Job Training (OJT) vs. On-the-Job Development (OJD) and Education
  • The Assessment of Capabilities and Needs of the Individual Performers
  • The Basics of Problem Solving and Job Handling Capabilities
  • Providing Opportunities for Working Outside the Box or Silo
  • Key Concepts in Coaching and Mentoring Roles
  • Making Requirements and Supporting Individual Learners’ Self-Reflection

The Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course



Lean Performance &
People Capacity Development
Harnessing the Power of Lean for Superior People & Organizational Results


Upcoming Dates

23 - 27 Aug 2020 in Dubai - UAE, $4,950


Why Choose this Training Course?

The concepts from Lean Management have been effectively applied in managing teams in some of the most demanding industries like software development, manufacturing, construction and many others. This is due, in the larger part, to the simple methodology to understand and instant impacts when implemented properly. 

Similar to almost everything in life, the first steps in Lean Management are the most difficult and become major stumbling blocks for majority of the teams that fail to implement it successfully. The onus is on the managers and executives to create an environment and the systems in which employees can and will take responsibility for the practices, behaviours and thinking that achieve, sustain and build on improvements made with lean. Inspired by observations, practices and values from Toyota, this workshop will examine the role of managers and executives in the development of people and operations capable of successful lean performance.

This COPEX training course will introduce participants to the concept of a supportive management environment for lean performance. Participants will explore the manager’s role in people development and responsibilities in creating a learning environment. They will identify the perspectives, capabilities and behaviours required to examine organizational systems and practices in  developing and sustaining capabilities for performance in a lean operation. Participants will also have the opportunity to assess how the organizational culture and systems support the development of capability for successful lean operation and individual performance.

This COPEX training course will feature:

  • How to integrate the Lean mindset within your team
  • Roles of leaders in building lean organization
  • Enabling Performance and Development Environment
  • Opportunities for the Development of Core Capabilities
  • Developing Competencies through OJT and Assigning Challenging Projects

What are the Goals?

By the end of this COPEX training course, participants will be able to:

  • Identify and asses the organization’s management environment for successful and sustained lean performance, individually and operationally
  • Describe their roles, and problem-solving responsibilities that create and maintain a lean environment in the context of the strategic priorities of their organization
  • Optimize the functions of the lean tools in supporting successful performance
  • Identify and prioritize the core competencies needed by people working in a lean operation
  • Apply the management behaviours that encourage responsibility and enhance employee thinking and initiative
  • Identify the difference between On-the-Job Training (OJT) and Development (OJD) and classroom training and recognize the function of each in a lean context

Who is this Training Course for?

This COPEX training course is suitable for a wide range of professionals but will greatly benefit:

  • Departmental managers/function heads
  • Lean facilitators and coordinators who directly support in the lean transformation efforts
  • HR managers and professionals (in the capacity of supporting roles)
  • Executives in their supporting roles
  • Anyone with a responsibility for development of individual lean performers (other than their reports and themselves)

How will this Training Course be Presented?

This COPEX training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of this information presented. The emphasis will be on studying real organisations making major decisions. Above all, the principles and approaches to LEAN PERFORMANCE will be illustrated by reference to real-life situations in which the course leader has been personally involved. This includes presentations by the course leader, discussion of case examples, group work on case studies based on analysis, interaction & discussion, video presentations by subject experts on aspects of these subjects and decision analysis in different strategic and competitive conditions.


The Course Content

Day One: Key Concepts of Lean

  • Introduction to the Lean Management
  • 5 key Lean Principles: Value, Value Stream, Flow, Pull, and Perfection
  • Establishing Long-Term Purpose
  • Lean Process Improvement & Excellence
  • Respect, Develop and Challenge People & Partners
  • Problem Solving and Continuous Improvement Cycle

Day Two: Leaders’ Roles in Building Lean Organization

  • The Lean Leader, and Lean Leadership Rules for Sustainable Implementation
  • What Does a Lean Manager Do in People Development?
  • The Four Main Elements of Lean Leadership
  • The Different Leadership Styles
  • The Manager’s Partners in Development and Their Roles
  • The Three Levels of Processes and Practices Necessary to Develop People

Day Three: Enabling Performance and Development Environment

  • Operator-Out or Line-Back Organization of an Operation
  • Defining Role and Performance Requirements in a Value Stream and Strategic Context
  • Using Lean Tools and Practices to Create Capable Systems that Enable Successful Performance
  • Separating the Normal from the Abnormal, Easily
  • Leading by Defining Purpose and Cascading Responsibility
  • Establishing and Maintaining Problem Solving Responsibility

Day Four: Opportunities for the Development of Core Capabilities

  • Providing a Description of Core Lean Capabilities by Level
  • Selecting on the Basis Core Capabilities and Readiness for Role
  • Offering Pathways of Education in Role and Required Capabilities by Level
  • Using Role Clarification in Performance Planning and Goal Setting
  • Linking Performance and Development in a Performance Planning and Review Process
  • Using Rotation and Temporary Assignment to Provoke Development

Day Five: Using OJT and Assigning Challenging Projects for Competencies Development

  • On-the-Job Training (OJT) vs. On-the-Job Development (OJD) and Education
  • The Assessment of Capabilities and Needs of the Individual Performers
  • The Basics of Problem Solving and Job Handling Capabilities
  • Providing Opportunities for Working Outside the Box or Silo
  • Key Concepts in Coaching and Mentoring Roles
  • Making Requirements and Supporting Individual Learners’ Self-Reflection

The Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course


© 2020. Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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© 2020. Material published by Copex shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.





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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.







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