Management is a challenging task and making a good start becomes critical to build confidence. However, many newly appointed to the role begin with a very limited understanding of their duties and responsibilities and frequently have little awareness of the interpersonal skills required to manage people effectively. The “people factor” is the most daunting of management activities. Whilst most employees will be supportive and positive, others may be unpredictable and difficult. Thus, emerges the people paradox; there are your greatest strength but equally may prove your biggest problem. In this context it is not surprising that the early experiences of newly appointed managers can be marked with anxiety, stress and insecurity.
This online training course offers a comprehensive overview of good practice for those new to supervision but is equally of value to managers who have been in role for some time but to receive any formal training. It will inform, educate and entertain. Delegates will be introduced and offered broad scope to practice a variety of skills and techniques essential to management success and manage the transition from being a ‘technical expert’ to that of supervision.
If you are new to supervision or management this COPEX online training course offers an array of fundamental tools that will positively impact your practice immediately. It will enable you to be “the manager that others want to follow” by learning strategies to manage the diverse tasks and people that you will encounter in your working situation.
This COPEX online training course will feature:
Understanding the psychology of people and their diverse motivations and drivers
Essential tools for building trusting relationships
Performance management and beyond; Prioritising accountabilities, deliverables and results
Building and leading a high performing team to exceptional performance
The manager as a communicator and coach
Employing 4D Management principles: Direct, Delegate, Develop and Deliver
What are the Goals?
By the end of this COPEX online training course, participants will be able to:
Select and apply techniques that engage people, build potential and raise performance
Review and enhance current strengths; Adopt and applying new skills and practices
Demonstrate a range of interpersonal techniques that engage and motivate employees
Build personal credibility through focused communication, persuasion and influencing skills
Create and implement structured goals to generate immediate impact on self and team
Designed For
This COPEX online training course is suitable to a wide range of professionals but will greatly benefit:
Employees about to progress into supervision or management
Current Supervisors who are interested in building their management skills
Team Leaders, site, operations and production Supervisors
First time Managers yet to receive any management training
Young employees identified as ‘high potential’ future Managers
How will this Online Training Course be Presented?
This COPEX online training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.
The Course Content
Day One: Foundations and Fundamentals – Direct, Delegate, Develop, Deliver
Making the transition into management: New skills, fears and expectations
Current research trends and thinking
The global working environment: Changing perceptions and new demands
What Managers Do? Responsibilities, Accountabilities
The Boss I want to become - Competencies and Behaviours
Common mistakes that managers make and how to avoid them
Psychometric review of personal management strengths
Day Two: Performance Management – Managing Self and Others
Personality and impact on management style
Managing my communications network to its full potential
The drive for continuous improvement and how to respond
Clarifying Organisational and Team purpose
Management by objectives: Beyond the SMART objectives
The Dreaded Appraisal: Conducting successful performance reviews
Management behaviour and outcomes
Day Three: Managing the Dynamic Team – A Focus on Outcomes
Creating the Highly Effective Teams
Stages in team development and the manager’s role
Generational issues, diversity, challenge and harnessing potential
Team audit: exercise to evaluate current team performance
The wisdom of many beats the knowledge of one: Problem solving in teams
Team momentum and the management of change
Day Four: Motivational Mindsets – Performance = Motivation + Competence
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The Management Essentials Effectively Communicate, Delegate & Manage Priorities to Achieve Management Success
Upcoming Dates
14 - 18 Feb 2021 in N/A,$2,350
11 - 15 Apr 2021 in N/A,$2,350
11 - 15 Jul 2021 in N/A,$2,350
19 - 23 Sep 2021 in N/A,$2,350
12 - 16 Dec 2021 in N/A,$2,350
Why Choose this Online Training Course?
Management is a challenging task and making a good start becomes critical to build confidence. However, many newly appointed to the role begin with a very limited understanding of their duties and responsibilities and frequently have little awareness of the interpersonal skills required to manage people effectively. The “people factor” is the most daunting of management activities. Whilst most employees will be supportive and positive, others may be unpredictable and difficult. Thus, emerges the people paradox; there are your greatest strength but equally may prove your biggest problem. In this context it is not surprising that the early experiences of newly appointed managers can be marked with anxiety, stress and insecurity.
This online training course offers a comprehensive overview of good practice for those new to supervision but is equally of value to managers who have been in role for some time but to receive any formal training. It will inform, educate and entertain. Delegates will be introduced and offered broad scope to practice a variety of skills and techniques essential to management success and manage the transition from being a ‘technical expert’ to that of supervision.
If you are new to supervision or management this COPEX online training course offers an array of fundamental tools that will positively impact your practice immediately. It will enable you to be “the manager that others want to follow” by learning strategies to manage the diverse tasks and people that you will encounter in your working situation.
This COPEX online training course will feature:
Understanding the psychology of people and their diverse motivations and drivers
Essential tools for building trusting relationships
Performance management and beyond; Prioritising accountabilities, deliverables and results
Building and leading a high performing team to exceptional performance
The manager as a communicator and coach
Employing 4D Management principles: Direct, Delegate, Develop and Deliver
What are the Goals?
By the end of this COPEX online training course, participants will be able to:
Select and apply techniques that engage people, build potential and raise performance
Review and enhance current strengths; Adopt and applying new skills and practices
Demonstrate a range of interpersonal techniques that engage and motivate employees
Build personal credibility through focused communication, persuasion and influencing skills
Create and implement structured goals to generate immediate impact on self and team
Designed For
This COPEX online training course is suitable to a wide range of professionals but will greatly benefit:
Employees about to progress into supervision or management
Current Supervisors who are interested in building their management skills
Team Leaders, site, operations and production Supervisors
First time Managers yet to receive any management training
Young employees identified as ‘high potential’ future Managers
How will this Online Training Course be Presented?
This COPEX online training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.
The Course Content
Day One: Foundations and Fundamentals – Direct, Delegate, Develop, Deliver
Making the transition into management: New skills, fears and expectations
Current research trends and thinking
The global working environment: Changing perceptions and new demands
What Managers Do? Responsibilities, Accountabilities
The Boss I want to become - Competencies and Behaviours
Common mistakes that managers make and how to avoid them
Psychometric review of personal management strengths
Day Two: Performance Management – Managing Self and Others
Personality and impact on management style
Managing my communications network to its full potential
The drive for continuous improvement and how to respond
Clarifying Organisational and Team purpose
Management by objectives: Beyond the SMART objectives
The Dreaded Appraisal: Conducting successful performance reviews
Management behaviour and outcomes
Day Three: Managing the Dynamic Team – A Focus on Outcomes
Creating the Highly Effective Teams
Stages in team development and the manager’s role
Generational issues, diversity, challenge and harnessing potential
Team audit: exercise to evaluate current team performance
The wisdom of many beats the knowledge of one: Problem solving in teams
Team momentum and the management of change
Day Four: Motivational Mindsets – Performance = Motivation + Competence